Refunds and support

7-day refund policy

You may request a full refund within 7 days of purchase. Contact Link support using your Stripe receipt or email support@displayspan.app with your purchase email and receipt or order reference. Do not send your card number.

Use the full 3-day trial to check your monitor and dock compatibility before buying.

After a refund

A completed refund revokes the associated license. An offline Mac may continue using its cached entitlement until it reconnects or that cache expires. Your saved display profiles remain on your Mac.

Payment support and your rights

Stripe/Link manages transaction support and may issue refunds under its own terms, including at its discretion within 60 days of the transaction. Our 7-day policy does not limit those terms or your statutory rights. DisplaySpan provides product and technical support.